Obrital
24/7 AI phone answering for restaurants, clinics & local businesses

Every call answered.
Every customer captured.

Lily answers every call 24/7 — booking tables, scheduling appointments, and taking orders in a natural, human voice. No hold music, no voicemail, no missed revenue. Just your team, focused on the people in front of them.

Built for restaurants · clinics · salons · trades · hospitality

Lily

speaking… · Harbor Kitchen — Friday, 6:42pm

Every missed call is money walking out the door.

📵

Up to a third of calls go unanswered at peak.

Lunch rush, morning appointment surge, or a full waiting room — the phone rings when you're busiest.

💸

Most callers won't leave a voicemail.

They don't call back. They call your competitor instead.

🏃

Every answered call pulls someone off the floor.

Your best people end up on hold-and-transfer duty instead of with the customer in front of them.

Lily answers in under a second, every time — on the first ring at 2pm or 2am.

Meet Lily — the best hire you'll never have to train.

No robotic menus. No "press 1." Just natural conversation that gets things done.

Whatever rings your phone, Lily answers it.

Say yes to every table.

Party of 2 or party of 20 — Lily checks availability, captures the details, and books it straight into your reservation system.

Turn the dinner rush into your best hour.

No host stuck on the phone. No takeaway order lost to a busy signal. Calls answered while your team works the floor.

Orders that pay for themselves.

Phone orders taken accurately, upsold naturally, paid by card, and synced to your POS before the caller hangs up.

+20% phone revenue on average*

*Illustrative figure — replace with your own substantiated results.

Hear it for yourself.

Real caller requests, handled without missing a beat.

Table for four this Friday at 7Can I move my 2pm cleaning to Thursday?Do you deliver to the north side?Is the doctor taking new patients?I'd like to add two guests to tonight's bookingWhat's your gluten-free situation?Table for four this Friday at 7Can I move my 2pm cleaning to Thursday?Do you deliver to the north side?Is the doctor taking new patients?I'd like to add two guests to tonight's bookingWhat's your gluten-free situation?
Can I get a quote for a boiler service?I left my scarf there last nightDo you take my insurance?Large pepperoni, pickup in 30Need a cut and colour Saturday afternoonWhat time do you close on Sundays?Can I get a quote for a boiler service?I left my scarf there last nightDo you take my insurance?Large pepperoni, pickup in 30Need a cut and colour Saturday afternoonWhat time do you close on Sundays?

Harbor Kitchen — Friday, 6:42pm

Sample call transcript

Press play to hear how Lily handles this call.

Plugs into your stack. Nothing to rip out, nothing to learn.

Obrital connects directly to the systems you already run — POS, reservation platforms, practice management software, and calendars. Bookings and orders land exactly where they always have; the only difference is that no call went unanswered to get them there.

POS

  • Square
  • Toast
  • Clover

Reservations

  • OpenTable
  • SevenRooms
  • Resy

Clinics

  • Dentrix
  • athenahealth
  • Cliniko

Calendars

  • Google Calendar
  • Outlook

Everything else

  • Zapier

Don't see your system? Our agents work across any platform — book a demo and we'll show you.

See every call. Miss nothing. Staff smarter.

Live calls, full transcripts and recordings, bookings, payments, and revenue — all in one dashboard. Update your menu, hours, or services in seconds and Lily knows instantly.

  • Real-time call feed with transcripts & recordings
  • Revenue captured, orders, and booking metrics
  • Peak-time analytics for smarter rostering
  • Instant edits to hours, menus, services & policies
  • Mobile app with booking alerts and daily digests
  • Block bookings for closures and special events in one tap

Today's call feed

Live

Sam Ortega

Reservation · 8:00pm

Table for 4

Dana K.

Booking · Cut & colour

2:45pm

Priya R.

Order · Pickup

£38.40

47

Calls today

31

Booked

£1.2k

Revenue

Do the maths on your missed calls.

10
£40

Estimated revenue lost every month

£12,000

Obrital starts at a fraction of that. Most customers see payback in the first two weeks.

Owners who stopped losing calls — and what happened next.

Sample quotes for layout — swap in real customer testimonials before launch.

Obrital paid for itself in 12 days. We were missing close to 15 calls a night during dinner rush — now every one gets answered, and bookings are up across the board.
MF

Marcus Feld

Owner, Harbor Kitchen · Portland, OR

New-patient calls used to go to voicemail after 5pm. Now Lily books them straight into our calendar. We picked up 22 new patients in the first month alone.
DAC

Dr. Alina Cho

Practice Owner, Fernbrook Clinic · Austin, TX

My front desk was drowning in phone-tag. Lily handles rebooking and reminders on its own — I've got about 11 hours a week back.
PN

Priya Nandan

Owner, Bloom Salon · Denver, CO

Live in a day. Seriously.

01

Tell us about your business

Hours, menu or services, booking rules, tone of voice. Takes 15 minutes; we'll do it for you if you'd rather.

02

Forward your phone

Keep your existing number. One setting, no new hardware, no engineers.

03

Lily starts answering

Test her yourself, tweak anything, and go live. Most businesses launch within 24 hours.

White-glove onboarding included. No technical expertise required. Cancel anytime during your trial.

Less than a single shift of staff wages a month.

Working 24/7, without sick days. Free trial, no long contract, cancel anytime.

Starter

£135/Month

For small businesses and cafés.

Features

  • 500 call minutesi
  • 50 SMS/WhatsApp messagesi
  • 2 languages supported
  • E-mail notifications for call alerts
  • Daily actionable summaries
  • App with insights and call history
Get started

Business

Most popular

£205/Month

For businesses needing system integrations.

Features

Everything in Starter plus..

  • 1,000 call minutesi
  • 100 SMS/WhatsApp messagesi
  • 4 languages supported
  • Cross-selling to other venues
  • Platform integrations
  • Manage bookings and cancellations
  • Previous call name recognition
Try for free

Pro

£395/Month

For high-volume and demanding businesses.

Features

Everything in Business plus..

  • 2,000 call minutesi
  • 300 SMS/WhatsApp messagesi
  • 10 languages supported
  • MCP client to connect any tool
  • Continuity with caller history
  • Enrich Lily with extra content (menu, treatments, brochure & more)
Get started

Sample pricing shown for layout — confirm final tiers before launch.

Frequently asked questions

Bookings, orders, payments, FAQs, reschedules, cancellations, directions, catering or large-group enquiries, and routing to staff when needed.

Answer every call. Even when you can't.

Forward your phone, hear Lily handle a real call, and go live this week. Free trial — cancel anytime.